What on earth is that banging noise in the washing machine? Oh no! Don’t tell me the appliance went “on the fritz”. Nope! Not the washer. It’s my mobile device, inside the washer! It came out nice and clean, but despite all of the clever ways to fix it found online…not repairable.
So began…my search for a new smartphone!
Time to search for something new. Now, this should be easy. This is what we do…we’re mobile strategists! Time was up on my old contract. I was eligible for a new device. But, I still elected to buy some time and make a great decision. I borrowed my son’s old Blackberry (World Edition, the kind with the rollerball.) and thus begins my journey.
cheap conscientious to want the latest and greatest device available. Not wanting to be the early adopter, 2011 is a good time to wait and see. I do want something that is tech savvy and keeps me connected. Our business requires us to be not only this, but knowledgeable too! We are pretty much a Droid family, so really I could get every droid advantage or disadvantage just from inviting everyone over for dinner. There were many considerations: global ready, mobile hotspot, size and weight (yeah, size matters), operating system, next update to device, last update to device, battery endurance, Skype mobile…you get the way I’m thinking.
After I got it narrowed down to a couple of devices…then began the “deal” experience. Where could I get the best deal? You know…buy one get one free, throw in some accessories, free next day shipping, instant rebates or whatever was the deal of the day.
First, was the trip to the local Verizon Wireless store to talk to a human. We walked in…my wife set off alarms. It’s hard to take her anywhere. Observation is her life…she probes the phones, quantifies the sales team, and of course, conducts a full range ethnographic opinion of the shoppers and their personal in-store experience. Not to worry, I am a question asking guy… she has plenty of time to conduct a full analysis.
Second, was the online comparisons. Once you determine what is available under your plan; you can compare, side-by-side, up to five devices. Also, checked reviews on a couple different sites. Cnet and Phone Arena offer great videos that are in-depth and truly insightful.
And of course, last-but-not-least, a telephone conversation with a Verizon Wireless sales person. I like to ask questions like: Which one do you have?, What device do most people buy?, Which operating system do you think is best?, Is there an upgrade coming out for this device soon?, some of those kind of questions that you don’t get answered on a website. My wife likes to see how people respond too.
Well the decision was made. The device shipped free overnight and arrived within 20 hours. I’m now getting used to my new Droid 2. I have two weeks to decide if I like it enough to keep it, or try something else. Kind of like speed-dating I guess.
I suppose you have to rely on your research, take into consideration what friends and family have to say, listen to what the experts say, observe all the reviews and blogs…then just go with your instinct.
Wish me well with my new friend. I’ll keep you updated…via android!
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